| Applies To | For | Amount per Ticket | ||
|---|---|---|---|---|
| Agent Assisted Cancellation1 | Cancellation requested within 24 hours of booking | Per-passenger, per-ticket fees: | ||
| Domestic $50 | ||||
| International: $75 | ||||
| Business and First Class: $75 | ||||
| Cancellation & Refunds (after 24 hrs) | ||||
| Air - Economy | Air - Business/First | |||
| Domestic | International | Domestic | International | |
| Agent Assisted Cancellation1 w/Future Credit | $50 | $50 | $100 | $100 |
| Agent Assisted Cancellation2 w/Refund | $100 | $250 | $250 | $250 |
| Changes to Existing Bookings (exchange) | ||||
| Within 10 days of new travel date1 | $50 | $50 | $100 | $100 |
| Beyond 10 days of new travel date2 | $100 | $250 | $250 | $250 |
| Changes to Existing Bookings (exchange) | ||||
| Air - Economy | Air - Business/First | |||
| Domestic | International | Domestic | International | |
| Agent Assisted Waivers | $50 | $50 | $100 | $100 |
| Fees for agent assistance to seek refund or future airline credit for reasons listed below3 | ||||
| Death/Bereavement | Duplicate | Infant | Medical | |
| Military | Name Change | Name Correction | No Show | |
| Reinstate | Routing Changes | Ticket Validity | UNMR | |
| Visa/Schengen Visa Issues | ||||
| (1) Our airline tickets are non-refundable unless we specify it otherwise. Refund option is available only if the travel supplier's policies and rules let you be eligible to seek a refund or if TheCruisePackages accepts your refund request. This means, you are not a 'no show' case and if we can secure any kind of waivers from the supplier then only we process a cancellation or refund request only. | ||||
| (2) All Airline Refunds/Future Credits are subject to the airline's fare rules, procedures & policies | ||||
| Service fees displayed on the payment page will be in your local currency. | ||||
| Passenger type = Adult, child, senior, infant, student, military. | ||||
| Service fees charged on changes, refunds, cancellations & any future credits is charged on a per passenger, per ticket basis. | ||||
| Our transaction service fees aka booking fees, all post-ticketing service fees are non-refundable & subjected to change without any prior notice. Our fees is in addition to service charge or fees imposed by any airline and/or travel supplier. | ||||
| Government imposed taxes and fees are subject to change. You will only be charged the final total amount displayed or quoted by our agent. | ||||
| (3) Special Services - All Special Services are made on request ONLY and are subjected to airline's review & approval based on their fare rules, policies and procedures. | ||||
| Name Misspelling- Passenger's name on the ticket doesn't match the details on the passport or any other universally accepted government ID | ||||
| Visa/Passport Decline- Visa/Passport decline letter is normally required in order to process a request | ||||
| Baggage - please retain the baggage receipts & tags | ||||
| No-Show - We will require documents that indicate why you were unable to make your scheduled departure | ||||
| Denied Boarding - We will be requiring the documents to why you were denied boarding of your scheduled departure | ||||
| Duplicate Tickets - Copies of all tickets, reflecting exact same itineraries booked with us will be required in order to process a refund request | ||||